Refund policy

Returns

You have 30 days from delivery to return unused items in their original packaging for a refund or exchange.

To start a return, email us at info@kyvoworks.com with your order number. We aim to reply within one business day.

Damaged or defective items

If your item arrives damaged or defective, contact us within 7 days of delivery with your order number and a photo of the issue. We will send a free replacement or issue a full refund, your choice.

Warranty

KYVO products are covered by a 12-month warranty against manufacturing defects. Normal wear and accidental damage are not covered. If something fails because of how it was made, we replace it.

Questions

For any question about returns, refunds or warranty claims, email info@kyvoworks.com.