Questions,answered.

US orders over $45 ship free with standard shipping. For orders under $45, rates are calculated at checkout based on your address.

Orders are processed within 1–3 business days. Standard US delivery takes 5–10 business days after dispatch. You'll receive tracking by email the moment your order ships.

International rates and availability are shown at checkout for your destination. Delivery times vary by country and customs processing.

Every order ships with a tracking number sent to your email. You can also use the Track Order page at any time. If tracking hasn't updated in 7 days, contact us and we'll investigate with the carrier.

You have 30 days from delivery to return unused items in their original packaging for a refund or exchange. See our Returns & Refund Policy for the full details and how to start a return.

We'll make it right. Contact us within 7 days of delivery with your order number and a photo of the issue, and we'll send a free replacement or issue a full refund — your choice.

Yes — KYVO products are covered by a 12-month warranty against manufacturing defects. Normal wear and accidental damage aren't covered, but if something fails because of how it was made, we replace it.

Yes. Our magnetic cases are built with a full, precisely aligned magnet array that works with MagSafe chargers, wallets, car mounts and battery packs — strong lock, no dropped power.

We make protection for iPhone and Samsung Galaxy devices. Each product page lists its exact compatible models — always check the compatibility list before ordering.

It does — every Magnetic MagSafe Lanyard Case ships with a color-matched wrist lanyard and tether pad included free, a $15 value.

Yes. KYVO works with retailers, distributors and brands worldwide, with tiered bulk pricing, flexible minimum order quantities, and OEM / private-label options. Visit our Wholesale page to start an enquiry.

Through our Contact page — we respond promptly to every message, usually within one business day.